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TRANSUNION INTERNATIONAL UK LIMITED
Financial Ombudsman decision DRN-4368268 Upheld
Upheldoutcome, as published by the Ombudsman
£350redress stated in the decision
Tue May 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Data and privacy
In the Ombudsman’s words
Mx E complains that TRANSUNION INTERNATIONAL UK LIMITED (‘Transunion’) didn’t have the ‘Mx’ title option available for their customers to use when obtaining their statutory credit report online.Credit file reporting
Transunion are required to correct data within thirty days.Data and privacy
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4368268.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.