Barclays Bank UK PLC

Financial Ombudsman decision DRN-4367409 Upheld

Upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Thu Dec 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Interest and rates

In the Ombudsman’s words

Barclays decided to close the account with immediate effect.Account closed or refused

Barclays should pay Miss N 8% interest on the fuds in her account from 30 September 2022 when her account was closed until she received her funds.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4367409.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.