Swift 1st Limited
Financial Ombudsman decision DRN-4360779 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Nov 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
The complaint was referred to our service and our Investigator didn’t uphold it. He said the terms of the loan allow it to be transferred at any point and as Mr and Mrs W had borrowed the money it was reasonable for the original or current lender to expect it to be repaid.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4360779.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.