Firms › Sainsbury's Bank Plc ›
Sainsbury's Bank Plc
Financial Ombudsman decision DRN-4351426 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Nov 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Card dispute or chargeback, Product mis-sold
In the Ombudsman’s words
Mr W complains that Sainsbury's Bank Plc did not uphold his chargeback claimCard dispute or chargeback
consider his claim under section 75 of the Consumer Credit Act 1974 for compensation about a mis-sold kitchenProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4351426.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.