MONZO BANK LIMITED
Financial Ombudsman decision DRN-4346985 Upheld
Upheldoutcome, as published by the Ombudsman
£5redress stated in the decision
Wed Oct 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Interest and rates
In the Ombudsman’s words
Mr A complains that Monzo Bank Ltd (Monzo), closed his individual current account without notice.Account closed or refused
I am currently considering requiring it to pay Mr A interest on this amount for the delay.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4346985.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.