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Vacation Finance Limited
Financial Ombudsman decision DRN-4326489 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Sep 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
no checks were completed to ensure the loan was affordableIrresponsible lending
the product purchased was fraudulently represented as an investment in real property which could be sold at a profitProduct mis-sold
Rules cited
Consumer Credit Act 1974, FCA DISP (Dispute Resolution), Financial Services and Markets Act 2000
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4326489.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.