Firms › Creation Financial Services Limited ›

Creation Financial Services Limited

Financial Ombudsman decision DRN-4309254 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

Mr E complains that Creation Financial Services Limited unfairly closed his account without expanation.Account closed or refused

Mr E is concerned that his credit file has been impacted by completing an application process to open the account and by Creation closing it.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4309254.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.