Madison CF UK Limited

Financial Ombudsman decision DRN-4295791 Not upheld

Not upheldoutcome, as published by the Ombudsman

£10redress stated in the decision

Fri Oct 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Miss B complained that Madison CF UK Limited trading as 118 118 Money (“Madison”) irresponsibly granted her two personal loans (in February 2019 and March 2020) that she couldn’t afford to repay.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4295791.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.