Clydesdale Bank Plc
Financial Ombudsman decision DRN-4293529 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Dec 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Credit file reporting
In the Ombudsman’s words
Mr S complains that Clydesdale Bank Plc (“Clydesdale”) won’t refund over £24,000 he spent on his credit card as part of an investment scam.APP scam refund refused
Amend Mr S’s credit file to reflect the direction set out in this decision.Credit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4293529.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.