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HSBC Bank plc
Financial Ombudsman decision DRN-4272262 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Wed Nov 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
the bank then withdrew the mortgage offer because it was unhappy with the effect of the short term of the lease on the saleability of the propertyMortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4272262.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.