Firms › Paysafe Financial Services Limited ›

Paysafe Financial Services Limited

Financial Ombudsman decision DRN-4255956 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Identity checks and access

In the Ombudsman’s words

placed a hold on his accountFunds blocked or frozen

requested a holding identification image to be provided before reactivating the accountIdentity checks and access

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4255956.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.