Firms › GE Money Consumer Lending Limited ›

GE Money Consumer Lending Limited

Financial Ombudsman decision DRN-4233600 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

They also consider GE Money failed to check properly if they could afford the loan.Irresponsible lending

Mr B and Mrs B complain that GE Money Consumer Lending Limited (“GE Money”) unfairly turned down their claims including claims they made under sections 75 and 140A of the Consumer Credit Act 1974 (“CCA”).Product mis-sold

Rules cited

Consumer Credit Act 1974, FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4233600.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.