TSB Bank plc

Financial Ombudsman decision DRN-4223066 Not upheld

Not upheldoutcome, as published by the Ombudsman

£2,000redress stated in the decision

Tue Aug 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

Mr J has complained that his overdraft with TSB Bank plc (“TSB”) wasn’t affordableIrresponsible lending

the charges TSB applied kept him living in his overdraft and caused him financial difficultyCharges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4223066.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.