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Funding Circle Ltd

Financial Ombudsman decision DRN-4193608 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Aug 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty

In the Ombudsman’s words

Mr P, a partner in a business “B”, complains about the way Funding Circle Ltd has sought to recover payment under a loan it arranged for him and his business partner. Mr P believes Funding Circle should show greater forbearance as he and his partner are in financial difficulty following alleged fraudulent activity by one of their employees.Treatment in financial difficulty

Rules cited

Consumer Credit Act 1974, Financial Services and Markets Act 2000

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4193608.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.