Barclays Bank UK PLC

Financial Ombudsman decision DRN-4192701 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Jul 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees, Credit file reporting

In the Ombudsman’s words

Mr M complains that Barclays Bank UK PLC (“Barclays”) approved a £3,000 overdraft for him irresponsibly causing him financial difficulty.Irresponsible lending

Mr M says the charges Barclays applied to his account made his situation worse.Charges and fees

Mr M would like a refund of charges and the information Barclays reported on his credit file cleared.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4192701.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.