Madison CF UK Limited

Financial Ombudsman decision DRN-4151802 Upheld

Upheldoutcome, as published by the Ombudsman

£4,986redress stated in the decision

Tue Jun 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Ms B has complained about personal loans Madison CF UK Limited (trading as “118 118 Money”) provided to her. She says the loans were unaffordable.Irresponsible lending

any and all adverse information recorded about loan 1 should be removed from Ms B’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4151802.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.