Shelby Finance Ltd
Financial Ombudsman decision DRN-4139083 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Sep 25deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Mr R complains that Shelby Finance Ltd, trading as Dot Dot Loans (“Shelby”) lent to him when he had many other loans outstanding and Shelby ought to have known that. He says Shelby lent to him irresponsibly.Irresponsible lending
remove any negative information about loans 2 and 3 from Mr R’s credit file;Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4139083.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.