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Shelby Finance Ltd
Legal entity: Shelby Finance Ltd
FCA register status: No longer authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
Companies House 08117620, incorporated June 2012 — this company is dissolved.
This company is dissolved at Companies House. The decisions below still stand as a record of what was decided, but the business behind them may no longer be trading, and any current customers may now be dealt with by a different entity.
52banking decisions
23.1%uphold rate
40not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Irresponsible lending | 44 | 10 | 22.7% |
| Credit file reporting | 11 | 4 | 36.4% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FOS | 2023-H2 | 5.3% | — | — | 42 |
| FOS | 2023-H1 | 5.7% | — | — | 95 |
| FOS | 2022-H1 | 11.1% | — | — | 79 |
| FOS | 2021-H2 | 7.7% | — | — | 41 |
| FOS | 2021-H1 | 5.9% | — | — | 63 |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.