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Barclays Bank UK PLC

Financial Ombudsman decision DRN-4102349 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jul 31deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Card dispute or chargeback

In the Ombudsman’s words

Mr C also asked for the late payment markers for March to July 2022 to be removed from his credit file.Credit file reporting
Mr C complained that Barclays Bank UK PLC allowed a £9.45 payment to go through on his Barclaycard after he had closed the account.Card dispute or chargeback

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4102349.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.