Leeds Building Society

Financial Ombudsman decision DRN-4095766 Not upheld

Not upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

Mon Jul 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

Mr J complains that Leeds Building Society wouldn’t honour the 3.15% interest rate he was told he would get for his existing and additional borrowing.Interest and rates

Mr J wanted to renew his mortgage product on 2 September 2022 and wanted some additional borrowing.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4095766.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.