Madison CF UK Limited

Financial Ombudsman decision DRN-4085749 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Jul 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mrs R complains that Madison CF UK Limited, trading as 118 118 Money,(“Madison”) lent to her irresponsibly.Irresponsible lending

Remove any negative information recorded on Mrs R’s credit file as a result of the interest and charges of the loan, but also to remove any negative information recorded on her credit file regarding the loan once the outstanding balance has been cleared.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4085749.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.