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Kensington Mortgage Company Limited
Financial Ombudsman decision DRN-4068717 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Apr 03deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Interest and rates
In the Ombudsman’s words
Mrs T is unhappy that when the property was sold she had to pay back considerably more than she had initially borrowed.Charges and fees
Mrs T complains that Kensington Mortgage Company Limited has treated her unfairly by overcharging her on her mortgage.Interest and rates
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4068717.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.