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TRANSUNION INTERNATIONAL UK LIMITED

Financial Ombudsman decision DRN-4054197 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

fraudulent entries and CIFAS loadings on his reportCredit file reporting

upholding Mr L’s complaint in part – and for similar reasons as those given by the investigatorComplaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4054197.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.