First Holiday Finance Limited

Financial Ombudsman decision DRN-4046226 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu May 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

C had not carried out proper affordability checks.Irresponsible lending

There were misrepresentations made about the timeshare and loan that FHF were jointly liable for under s.75 CCA.Product mis-sold

Rules cited

Consumer Credit Act 1974, Financial Services and Markets Act 2000

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4046226.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.