Oakbrook Finance Limited

Financial Ombudsman decision DRN-4038306 Not upheld

Not upheldoutcome, as published by the Ombudsman

£1,000redress stated in the decision

Fri Sep 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr S complained that it had lent to him irresponsibly as he was unable to sustainably afford the repayments.Irresponsible lending

remove any negative information about the loan from his credit fileCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4038306.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.