National Westminster Bank Plc

Financial Ombudsman decision DRN-3994190 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Mar 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

I note that NatWest gave him notice that it would close his account under the terms and conditions and that after some delay this was done.Account closed or refused

Mr M complains that National Westminster Bank Plc has added a marker about him at CIFAS, the national fraud database.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3994190.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.