Nationwide Building Society

Financial Ombudsman decision DRN-3955602 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Apr 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Card dispute or chargeback

In the Ombudsman’s words

Mr T has complained that Nationwide Building Society (“Nationwide”) did not give him an overdraft on his account.Irresponsible lending

Mr T also complained that Nationwide would not process a chargeback claim.Card dispute or chargeback

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3955602.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.