Nationwide Building Society

Financial Ombudsman decision DRN-3954802 Upheld

Upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Wed Apr 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

He asked Nationwide to compensate him because he’d had to remortgage with a higher rate of interest because of the marker.Charges and fees

Mr W complains that Nationwide Building Society hasn’t amended his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3954802.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.