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Tymit Ltd

Financial Ombudsman decision DRN-3940250 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Mr D complains that Tymit Ltd won’t refund payments he didn’t make with his credit card.Unauthorised transaction

I add that putting Mr D in the position he ought now to be in will require any related adverse credit information to be removed from his credit file.Credit file reporting

Rules cited

Consumer Credit Act 1974, Payment Services Regulations 2017

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3940250.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.