Barclays Bank UK PLC

Financial Ombudsman decision DRN-3926601 Not upheld

Not upheldoutcome, as published by the Ombudsman

£355redress stated in the decision

Tue Jun 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

Barclays told him that it was entitled to charge him interest as that’s the agreement they’d made when it gave him the credit card.Charges and fees

Mr W complains that Barclays Bank UK PLC, trading as Barclaycard, won’t refund interest on his account following a dispute with a third party.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3926601.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.