Firms › RBS Collective Investment Funds Limited ›

RBS Collective Investment Funds Limited

Financial Ombudsman decision DRN-3921749 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

Mr B’s loan account built up substantial arrearsCharges and fees

interest shouldn’t have charged on the loan because the agreement should have been cancelled in 2016Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3921749.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.