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Nationwide Building Society
Financial Ombudsman decision DRN-3870861 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jan 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Mortgage administration
In the Ombudsman’s words
He says Nationwide has recorded a balance which is higher than it should be with credit reference agencies.Credit file reporting
Mr S complains that Nationwide Building Society has recorded incorrect information about his mortgage.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3870861.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.