BankConductIndex

Firms › Shaks Specialist Cars Ltd ›

Shaks Specialist Cars Ltd

Financial Ombudsman decision DRN-3851419 Upheld

Upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Fri Jan 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

Mr H complains Shak’s Specialist Cars (SSC) mis-sold him a car finance agreement.Product mis-sold

Rules cited

FCA CONC (Consumer Credit sourcebook), Financial Services and Markets Act 2000

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3851419.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.