NBS Financial Planning Ltd

Financial Ombudsman decision DRN-3841026 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Feb 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Card dispute or chargeback

In the Ombudsman’s words

he’s unhappy that it’s shared his personal data with credit reference agencies without his consentCredit file reporting

he raised a chargeback with NBS in January 2022, but his claim was declinedCard dispute or chargeback

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3841026.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.