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Morses Club Limited

Financial Ombudsman decision DRN-3826258 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Dec 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr W complains (through a representative) that Morses Club PLC (Morses) didn’t carry out proper affordability checks before it advanced his loans.Irresponsible lending
Morses should remove any adverse information it has recorded on Mr W’s credit file in relation to loan 6. The overall pattern of Mr W’s borrowing for loans 7 – 10 means any information recorded about them is adverse, so Morses should remove these loans entirely from Mr W’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3826258.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.