BankConductIndex

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Morses Club Limited

Legal entity: Morses Club Limited

FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.

Companies House 06793980, incorporated January 2009 — this company is administration.

This company is administration at Companies House. The decisions below still stand as a record of what was decided, but the business behind them may no longer be trading, and any current customers may now be dealt with by a different entity.

282banking decisions
55.3%uphold rate
126not upheld

What this firm loses on

IssueDecisionsUpheldUphold rate
Irresponsible lending26715256.9%
Credit file reporting797088.6%

The official record

What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.

SourcePeriodUpheldOpenedClosedNew cases
FOS2023-H151.6%——105
FOS2022-H267.4%——887
FOS2022-H157.2%——987
FOS2021-H266.6%——917
FOS2021-H171.2%——1,585

Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.