Barclays Bank Plc
Financial Ombudsman decision DRN-3824690 Upheld
Upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Sun Sep 05deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Mr G told the adviser he had been experiencing financial difficulty and he didn’t think it was fair that interest was being applied to his account.Treatment in financial difficulty
Mr G complains Barclays Bank UK PLC trading as Barclaycard registered a default incorrectly in relation to his credit card account.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3824690.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.