Barclays Bank UK PLC

Financial Ombudsman decision DRN-3815249 Not upheld

Not upheldoutcome, as published by the Ombudsman

£26redress stated in the decision

Fri Dec 23deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Mortgage administration

In the Ombudsman’s words

Barclays is also required to lend responsibly, so it will review the unused portion of Ms W’s reserve limitIrresponsible lending

Ms W complains that Barclays Bank UK Plc has reduced her mortgage current account reserve limit.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3815249.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.