Firms › Nationwide Building Society ›
Nationwide Building Society
Financial Ombudsman decision DRN-3813274 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Mar 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
In relation to Mr H’s request for Nationwide to refund his money under Section 75 Consumer Credit Act 1974 (Section 75) or chargebackCard dispute or chargeback
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3813274.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.