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Clydesdale Financial Services Limited

Financial Ombudsman decision DRN-3783699 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

right sort of credit checks had not been carried outIrresponsible lending

misrepresented to Mr and Mrs EProduct mis-sold

Rules cited

FCA DISP (Dispute Resolution), FCA CONC (Consumer Credit sourcebook), Consumer Credit Act 1974, Financial Services and Markets Act 2000

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3783699.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.