NewDay Ltd

Financial Ombudsman decision DRN-3781195 Not upheld

Not upheldoutcome, as published by the Ombudsman

£102redress stated in the decision

Tue Jan 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Card dispute or chargeback

In the Ombudsman’s words

Mrs C complains that NewDay Ltd unfairly registered a default on her credit file.Credit file reporting

In January 2018, Mrs C contacted NewDay about some transactions on her credit card.Card dispute or chargeback

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3781195.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.