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Tesco Personal Finance Limited
Financial Ombudsman decision DRN-3780051 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Nov 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Card dispute or chargeback, Product mis-sold
In the Ombudsman’s words
they asked Tesco to refund the full purchase price as they felt Tesco was jointly liable for any breach of contract or misrepresentation under s.75 CCACard dispute or chargeback
they were told that they could pay Business E to arrange the termination of the timeshare, but at the same time they had to buy some ‘credits’ they could use to get discounted holidays with another businessProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3780051.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.