Firms › Nationwide Building Society ›
Nationwide Building Society
Financial Ombudsman decision DRN-3746644 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jul 18deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr S says Nationwide Building Society, has treated him unfairly in relation to a transaction on his credit card which paid for baggage for flights.Card dispute or chargeback
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3746644.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.