Barclays Bank Plc
Financial Ombudsman decision DRN-3735674 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Tue Jul 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Support for vulnerable customers
In the Ombudsman’s words
Remove the default dated July 2020 from Mr G’s credit file.Credit file reporting
It seems to me that Mr G was in such a position and had a lower than normal ability to engage with his financial situation.Support for vulnerable customers
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3735674.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.