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Tesco Personal Finance Limited
Financial Ombudsman decision DRN-3724651 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jan 05deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Charges and fees
In the Ombudsman’s words
Mr H complains that Tesco Personal Finance PLC (‘Tesco’) won’t refund the money he lost in a scam.APP scam refund refused
rework Mr H’s credit card account to reimburse any interest and charges incurred as a result of this debt.Charges and fees
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3724651.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.