Gain Credit LLC

Financial Ombudsman decision DRN-3705849 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Apr 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

complains he took a credit facility from Gain Credit LLC, trading as Drafty, and that it lent to him when he was in financial difficulties.Irresponsible lending

Re-work Mr H’s credit facility balance so that all interest, fees and charges applied to it from 15 March 2022 onwards are removed.Charges and fees

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3705849.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.