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Sainsbury's Bank Plc

Financial Ombudsman decision DRN-3682868 Not upheld

Not upheldoutcome, as published by the Ombudsman
£930redress stated in the decision
Wed Jan 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

He says the fees and charges weren’t transparentCharges and fees
charged £27 plus interest on his April transferInterest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3682868.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.