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Barclays Bank Plc

Financial Ombudsman decision DRN-3676462 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jul 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

at no stage prior to entering into the finance agreement was any proper assessment done to assess Mr S’s creditworthinessIrresponsible lending
the membership had been mis-sold to Mr S and his wife as an investmentProduct mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3676462.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.