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GE Money Consumer Lending Limited

Financial Ombudsman decision DRN-3650122 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

Mr and Mrs F’s representative says it was irresponsible of GE Money to provide this loan and proper credit checks were not carried out.Irresponsible lending

The timeshare agreement was misrepresented and so Mr and Mrs F have a claim under s.75 CCA.Product mis-sold

Rules cited

Consumer Credit Act 1974, FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3650122.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.