Madison CF UK Limited

Financial Ombudsman decision DRN-3633014 Not upheld

Not upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Mon Oct 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Support for vulnerable customers

In the Ombudsman’s words

Mr J complains that Madison CF UK Limited trading as 118 118 Money irresponsibly lent to him.Irresponsible lending

He says the loan was lent at a time when his mental health was deteriorating.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3633014.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.